Privacy Policy

1. Information We Collect

To deliver our high-quality patch services, we may collect the following types of information:

• Personal Details
• Full Name
• Email Address
• Phone Number
• Billing & Delivery Address
• Company or Organization Name (if applicable)

2. Order & Design Information

• Product Specifications
• Artwork or Custom Design Files
• Order History & Preferences

3. Technical & Website Data

• IP Address
• Browser and Device Information
• Pages Visited & Interaction Behavior
• Cookies and Analytics Data

4. How We Collect Information

We gather information when you:

• Fill out a contact form or request a quote
• Place an order or submit design artwork
• Subscribe to newsletters or promotional updates
• Reach out via email, phone, or live chat

We also automatically collect limited information through cookies when you browse our website.

5. How We Use Your Information

Your data helps us efficiently deliver, manage, and improve our custom patch services. Specifically, we may use your information to:

• Process and fulfill your orders
• Produce your custom iron on patches
• Provide updates on order status and delivery
• Respond to inquiries and offer customer support
• Enhance our website, custom patch designs, and production services
• Share promotional offers, discounts, or company news (you may unsubscribe at any time)

Important: We do not sell or rent your personal data to third parties.

6. Sharing Your Information

We only share your data when necessary to provide our services, including:

• Manufacturing teams for producing your patches
• Shipping and courier partners to deliver your orders
• Payment processors to complete transactions

All partners are contractually obligated to handle your data securely and solely for the purposes outlined by us.

7. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze user interactions. Cookies allow us to:

• Remember your preferences and session information
• Monitor website performance and customer browsing behavior
• Improve site functionality and content

You can disable cookies in your browser settings. However, some features may not function as intended.

8. Data Protection

We take all reasonable steps to protect your information from unauthorized access, misuse, or disclosure. Measures include secure servers, restricted access, and encryption where appropriate.

We encourage you to contact us immediately if you suspect any security issues.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data, where applicable
• Opt-out of marketing communications at any time

10. Children’s Privacy

Our services are intended for adults and general audiences. We do not knowingly collect personal information from anyone under 13 years old. If we discover such data, it will be deleted immediately.

11. Color & Design Disclaimer

While we strive for precise color matching in your iron on patches, slight variations may occur due to screen displays, material finishes, and manufacturing processes.

By approving your final design proof, you accept minor differences between digital previews and final products. For strict color accuracy, an additional amount may be charged for using the Pantone® Matching System Recipe Guide.

12. Updates to This Policy

We may update this policy to reflect changes in our services or operations. Any revisions will appear on this page with an updated effective date.

13. Contact Us

For questions about this Privacy Policy or how we handle your information, please contact us:

• Email: info@irononpatches.us
• Phone: +1 929 201 3767

This policy underscores our commitment to protecting your personal information while providing top-quality custom iron on patches across the USA.